Reviews

We recently had our second great experience with Niagara Home Heating. John is professional and knowledgeable and did not try to upsell. His team was punctual, courteous, efficient and hard working. They did an excellent job and left the place spotless. Thanks guys!

After my regular heating and air conditioning company for the past 20 plus years (locally owned) charged me $260.00 to tell me both my furnace and air-conditioner were shot I decided to get a couple of estimates prior to purchasing a new system. I am really glad I went out on a whim and called Niagara Home Heating as not only was their pricing cheaper for a better system but they were the only ones who could give me a 10 year warranty on both parts and labour. I don’t know the names of all the service technicians that helped with the installment but every single one of them were professional in every aspect of the installation and at one time there was 4 of them working at my house. This is the first time and probably the last time I will rate and review any service but I felt compelled to tell of my experience with this company and highly recommend them to anyone looking for a new furnace or air conditioner! Thanks again for the excellent service!

Fast and Excellent service of installing our new Furnace! I was very impressed with Ryan and his Buddy. John also gave a reasonable price! He explained in details about the Installation. I would definitely recommend this company! Mike from CHARNWOOD Niagara Falls, ON.

Responsible, Punctual, Dedicated, Courteous and Knowledgeable…..All of the above. I consider myself very fortunate to have found, on Facebook, good reviews about Niagara Home Heating. I called John at Niagara Home Heating because I had been given the run around by another contractor. I had been having problems with my furnace shutting down frequently. He came, promptly, quickly and diagnosed the problem and assured me it was repairable. I couldn’t be more happy and impressed! This kind of service and dedication-to customers is hard to find, I WOULD NOT hesitate to HIGHLY recommend this contractor..KUDOS

I needed a new furnace installed quickly and Niagara Home Heating delivered. They were very professional, everyone was very pleasant to deal with, the did very clean work, they answered all of my questions in clear detail, and they left the job site spotless when the project was finished. The pricing is also competitive. I highly recommend them.

We called this morning and Jordan was able to come by this afternoon!!! Amazing response. We bought a reno/flip and he found the furnace plugged with drywall dust. Cleaned out as much as possible, all the while explaining everything…. he did a great job, very professional. Since we all know more drywall dust will be working through the system, we arranged a follow up service cleaning for mid-Autumn. Happy to have them back for our heating and cooling needs.

Wow…my furnace died in the middle of the night… freezing all morning… I called them, Andrey came within an hour… very friendly and nice guy, knowledgeable, fixed it quickly. Thanks Andrey for being professional and so helpful Kris M Niagara Falls On.

John and his crew are the greatest, my old furnace died last week during the cold spell, Called John up and he came over right away and gave me a very reasonable price on a new furnace and installation. He promised they would be over the next morning at 9:00 a.m. to install it. Next morning they were there promptly at 9:00 in the morning. His crew were very polite and courteous and by mid afternoon heat was back on. You guys did a fantastic job and would highly recommend their services to everyone. Thanks Again.

I called this company a few days ago inquiring about why I didn’t have heat, and if someone could come out asap. The owner was polite and knowledgeable with what could be happening and sent a service technician out as fast as possible. The issue was fixed same day! I definitely would recommend this company! They will have all my business from now on.

I needed to replace my furnace and looked for the highest rated company in the area and it was Niagara Home Heating. So I gave them a call and spoke with John, the owner. I then got a quote did extensive research online and went with a Goodman top of the line 120,000 BTU unit. The installation went well and then I realized that the model being installed was not the one being marketed online by Goodman. It was the previous model which did not have the functionality I needed. I later found out that it was Goodman’s policy to continue to supply the older units until none remained. So I called John and explained the problem. It took a bit of time because he had to liaise with Goodman’s head office but ultimately the unit was replaced with the upgraded model. I was very confident throughout the process based on the reviews and company values posted on line that the situation would be resolved and it was. I can personally attest that John and his company operate with integrity and live by their statement of values even when it costs them money. I’ve used a number of heating/air conditioning ...